Dispatch & delivery
Our packages are shipped with UPS (DHL UK) and unfortunately a delivery to an automated self-service collection booths is not possible.
After your order you will get a message with a code for the tracking, so you can get sure you are reachable when the package arrives.
Have you been waiting for your delivery for more than 6 working days?
https://www.haix.it/faq-en/dispatch-delivery/parcel-not-arrived
Please contact us. We will be happy to get in touch with UPS on your behalf.
For UK customers:
Please note that the delivery to your country takes approx. 10 to 16 working days.
We currently deliver to the following countries:
https://www.haix.it/FAQ-EN/Dispatch-delivery/Delivery-countries
Germany, Austria, Italy, France, United Kingdom, Belgium, Netherlands, Luxembourg, Sweden, Denmark and Finland.
We charge a shipping fee for international deliveries:
https://www.haix.it/FAQ-EN/Dispatch-delivery/Shipping-costs
- Austria: 3,90 €
- Italy: 6,90 €
- France: 6,90 €
- United Kingdom: 3,90 £ (no import fees)
- Belgium: 6,90 €
- Netherlands: 6,90 €
- Luxembourg: 6,90 €
- Sweden: 99,00 SEK
- Denmark: 73,90 DKK
- Finland: 10,90 €
- Norway: 69,0 NOK
We usually hand over your order to our shipping service provider within 24 hours. The delivery time is normally 2 to 5 working days.
https://www.haix.it/faq-en/dispatch-delivery/delivery-time
For UK customers:
Delivery takes place within approx. 10 to 16 working days.